IT OUTSOURCING
Full or partial support from our team of experts
IT OUTSOURCING
Full or partial support from our team of experts
PLACE YOUR IT INTO THE HANDS OF EXPERTS
Outsource activities that cost too much time and hassle in your daily business either fully or in part to stay in full control. We happily serve as your IT partner that supports your IT entirely or ensures the security and availability of your IT landscape only in a few areas. Through clearly defined service level agreements (SLAs) that are tailored to your company, you maintain an overview of our services as your managed services provider.
IT outsourcing | FULL SUPPORT
We are happy to function as your direct contact partner and IT division. As experts in this area, we fulfill all responsibilities of an internal IT division, communicate with third-party providers, and ensure the security of your IT landscape to let you focus exclusively on your daily business.
Partial support
You require support for your internal IT division or wish to counter resource shortages? We are your ideal partner regardless of whether you are looking for a holiday cover, problem solver, or someone to support you with IT operation or security. We are especially happy to take over tasks that consume too much time and effort in your day-to-day business.
IT outsourcing | Full support
We are happy to function as your direct contact partner and IT division. As experts in this area, we fulfill all responsibilities of an internal IT division, communicate with third-party providers, and ensure the security of your IT landscape to let you focus exclusively on your daily business.
Partial support
You require support for your internal IT division or wish to counter resource shortages? We are your ideal partner regardless of whether you are looking for a holiday cover, problem solver, or someone to support you with IT operation or security. We are especially happy to take over tasks that consume too much time and effort in your day-to-day business.
TRANSPARENT SERVICE LEVEL AGREEMENTS
Calculatable costs
With fixed monthly packages, you can calculate your fixed costs exactly and will not be surprised by hidden costs.
Always in control
To always be able to control how we work and when we fix your problems, customized or standard services agreements are made.
Measurable services
Through a clear prioritization and fixed parameters, our services are measurable for you: Operating hours and on-call duty, recovery time objective, and response time.
IT OUTSOURCING / FULL SUPPORT
WE TAKE CARE OF YOUR ENTIRE IT
As the IT world continues to grow, it is becoming increasingly complex. In this context, the management and maintenance of systems can easily become a challenge. Creating an internal IT division can be extremely time and cost intensive. Spare yourself this effort and rely instead on a certified IT full-service provider with many years of experience. Our history sets us apart: For many years, we were an internal IT division. Since becoming independent, we have been supporting companies as an external IT full-service provider. Our team of experts takes care of your IT. 24/7. Comprehensively. Personally.
Your advantages through IT outsourcing
Save the time and costs tied to the setting-up of your own internal IT division with sufficient experts from across specialty areas.
For all your questions and on all support topics, we provide you with a fixed contact partner that also manages contact with third parties if necessary.
Thanks to years of experience and deep expertise, our IT experts can solve your problems faster and proactively.
Successful IT outsourcing
“We were looking for a service provider that rapidly reacts to problems and values a good relationship with its customers. With abilis, we have found a company that not only supports our IT, but also truly cares about us. Thanks to the friendly abilis staff, our colleagues are not shy to contact abilis directly when problems arise.”
Gertraud Kurz, Projects at DOG
Upon the initial technical review and security analysis, we presented custom solutions that were optimally aligned with the structures and processes of DOG. More on this in our success story.
IT PARTIAL SUPPORT
GAIN MORE TIME THROUGH OUR PARTIAL SUPPORT
The daily demands of an increasingly complex IT world are challenging for you? And they can be managed by your internal IT division only rarely? Benefit from customized solutions tailored to your needs. With our partial IT support, we not only distinguish between different services, but also offer you time-limited support.
Holiday or sickness cover
Your IT division consists only of a few members of staff or even an individual person? This can cause huge challenges when it comes to holiday- or sickness-related absences. We happily support you in such cases – even if it is just for a few days.
Support during peak seasons
The seasonal business is characterized by varying demands over the course of the year. To meet the demands of peak times, you have different options that also affect your IT. Whether you need to hire new staff or require additional mobile devices to be set up: We support you with this.
Support during intense project phases
During intense project phases, you may lack sufficient time for daily routine tasks, requiring you to prioritize certain aspects of your work. Do not worry about your IT during such times. We happily cover for you and ensure your smooth operations.
You decide which services we cover
The management of your IT entails countless of tasks that can be divided into different areas. Amongst others, we support you in the areas of client management, server management, backup management, IT infrastructure, etc. – exactly the same tasks that we cover when supporting your entire IT.
We are there for you: remotely or on premises
We normally support you and your systems remotely, but upon request, we are also happy to support you directly on your premises – regularly or ad hoc.
No minimum contract duration
You decide for how long our experts support you. We want to give you the security and flexibility that you need. Therefore, you can add or remove services at any time. Entirely without minimum contract durations.
Delegate & benefit
Gain more time & resources for your day-to-day business, as well as support by experienced IT experts exactly when you need it.
We make sure that you stay flexible even when short-notice demands arise. The decision on how long we support you is also entirely yours.