ACROSS SYSTEMS GMBH

MIGRATION TO IT HOSTING AND STANDARDIZED SOFTWARE PROVISION

HIGHLIGHT

Fast migration & customized server management

INDUSTRY

Provider of a software platform

SOLUTION

IT hosting

Across – about the company

The Across Systems GmbH supports companies and translators worldwide to successfully complete their translation projects with a professional translation software. The Across Language Server and the Across Translator Edition are being used by customers across different industries and support them with the everyday challenges of localization. With the Translation Management System by Across Systems, it is possible to realize transparent translation processes with a high degree of automation and information security.

Across Systems GmbH Logo

The project

The hosting solution used previously did no longer provide the required flexibility and efficiency. A new solution was thus needed. Across found this solution in the hosting services of abilis.
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STARTING POSITION

The product of Across Systems has several unique characteristics. To ideally optimize the processes for the provision and maintenance of the system and user environment, a new hosting solution had to be found. It was especially important for Across to gain rapid reaction times and more flexibility via the implementation of automation solutions. Further, a migration from Citrix to Microsoft was desired.

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Project start

After the successful proof of concept, including performance test, an extensive conceptualization for the automation and standardization followed, through which the Across Systems GmbH was to gain more flexibility. Our focus were at all times the specific requirements of Across and the company’s goal to optimize processes for the provision and maintenance of the system and user environment.

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REALIZING SPECIFIC REQUIREMENTS

A multi-client-capable terminal server solution with focus on customer isolation was implemented, through which several customers can work on the same terminal server. The multi-mandate capability guarantees that no customer is granted access to the data of another. In addition, the system provision was standardized, which made processes and systems coherent. Through the implementation of an automation solution, Across can now carry out standard tasks (such as the adding or deleting of customers or users) on its own without requiring domain admin rights.

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Successful go live

As agreed with their customers, Across Systems had a short schedule for the implementation. To avoid a disruption of ongoing operations, the focus of the migration phase was placed specifically on securing the continuity of operations and reducing downtime as much as possible. Through tight, continuous communication and close collaboration with Across, it was possible to migrate the entire Across landscape in the scheduled time. We look back on a successful go live across several phases.

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Future plans

In close collaboration with the Across development division, the application-specific provisions are set to be improved and automated further in the future. Additional discussions, conceptualization, and realization at the highest technical level will take place.

The benefits of our solution

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Secure hosting solution tailored to specific requirements despite unique product characteristics

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More flexibility through the implementation of an automation solution

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Standard tasks can now be carried out autonomously by Across

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Short reaction times and support with eventual problems

Our product has many unique characteristics. With abilis, we have found a hosting partner that caters to us and our specific requirements, and was able to stick to our tight schedule for the transition phase.

Christian Heinrich, Area Manager Existing Customers & Project Manager at Across Systems GmbH

Let’s make IT work!

We look forward to hearing from you.